Planning your company's next conference, retreat, dinner, training, workshop, seminar or event?   Audiences rave about Steve's unique ability to motivate, educate, entertain, and engage your attendees with his highly interactive style.   Since 2006, leaders have been hiring … Speaking Topics...

Are you growing your staff, at the risk of diluting your "Customer Experience?" Does your team struggle with taking customers and clients from just "satisfied" to "raving fan?" Is your staff delivering an underwhelming customer experience, which you know is costing you repeat and referral … Discover more here...

*80 - 90% of repeat and referral business comes from raving fans. Steve helps companies create those raving fans; "Walking Billboards" "Brand Evangelists" "Brand Champions" "Promoters" ...those customers who love your company, keep returning, and also send their friends and … Engage here...