Planning your company's next conference, retreat, training, workshop, seminar, panel, or other event?   Audiences rave about Steve's unique ability to motivate, educate, entertain, and engage your attendees with his highly interactive style.   Since 2006, leaders have been … Speaking Topics...

As you grow your company, is the Customer Experience improving ... or declining? Does your team struggle with taking customers and clients from just "satisfied" to "raving fan?" Are you losing out on repeat and referral business because of an underwhelming Customer Experience? Is your … Discover more here...

*80 - 90% of repeat and referral business comes from raving fans. Steve helps companies create those raving fans; "Walking Billboards" "Brand Evangelists" "Brand Champions" "Promoters" ...those customers who love your company, keep returning, and also send their friends and … Engage here...