Remembering Names

Impeccable Customer Service Tip #11

Impeccable Relationships: Get good at remembering people’s names and use them often. People like hearing their own name.

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Comments

  1. Bev Nerenberg says:

    Good one Steve! AND, the “don’t you agree Bev?” really made me smile.

  2. Allison Bliesner says:

    Great one! Made me perk up seeing my name. Definitely good to use with prospects, clients and new contacts.

  3. yes, steve. we all like hearing our own name! there are numerous resources and ideas for improving memory for names. here’s just one. http://www.forbes.com/2010/04/20/how-to-remember-names-entrepreneurs-human-resources-remember-names.html

    with practice, it gets easier and easier. thanks for the tip.

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