Impeccable Customer Service Tip #57
Impeccable E-mail Etiquette:
Don’t “leave ‘em hangin’.” — When someone needs a reply and you know you won’t be able to get to it right away, at least acknowledge their request with something like, “Just wanted to let you know that I received this, Alan. I can make time to get back to you on this by Friday afternoon if that’s OK.”
Note: Remember to under promise and over deliver on your response time.
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