Impeccable E-Mailing

Impeccable Customer Service Tip #48

Impeccable Responsiveness:

Becoming known for quick e-mail response times can be a differentiator … especially today. When you’re unable to reply to an e-mail message within 24 hours (aside from weekends/holidays), it’s nice to begin that message with, “I’m sorry for the delay.”


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  1. Perfect for me! Thanks for the tip because I am always on the move and often times, I get to emails a day or( two ) after they have been sent. Your message is right on time!

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