Impeccable Customer Service Tip #85
Today, client engagement is often supplemented by — and requires at least some level of — computer savvy (i.e., social media basics, CRM, smartphone calendars (or at a minimum, copy & paste)).
Dare I say…
Declaring that you’re “technologically challenged” is no longer as cute and acceptable as it once was. I recommend learning the basics, or perhaps you could consider assigning it to someone on your team.
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