Impeccable Telephone Etiquette

Impeccable Customer Service Tip #251

At the end of a call, let the customer hang up first. Otherwise (if they’re still there and hear that click (or worse, a slam)) it may appear that you are rushing to get off the phone.

Comments

  1. im an administrator at a service providing company and I am frequently told that im not a good telephone answerer please help me improve

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