Impeccable Care

Impeccable Customer Service Tip #327

Warmth and friendliness can go a long way to help create an atmosphere of forgiveness. In other words, your customers and clients will forgive — and even oversee — your shortcomings, when they know and trust that you care.

Comments

  1. Steve – Many years ago I heard Zig Ziglar say, “No one cares how much you KNOW, until they know how much you CARE.” I’ve heard this phrase repeated many times by others. Seems appropriate here.

  2. Yes. Perfect, Myron. Thank you.

  3. So true, we need to execute, but our human side can show that you care, you’re working towards achieving excellence…MOST will appreciate that and resonate..

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