Impeccable Employee Engagement

Impeccable Customer Service Tip #334

The customer experience is in direct correlation to the employee experience… Survey your staff and ask, “On a scale from 0 to 10, overall, how likely are you to recommend us as a great place to work, to a friend or relative?” You might follow that up by asking, “What’s the primary reason for the number you chose?”

Impeccable Customer Service Culture

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