Impeccable Service Prediction

Impeccable Customer Service Tip #326

What does customer service look like in 2020?

“Service will be the primary differentiator – Some things never change. For example, no matter what technological innovations come and go, customers will always value a personal touch. A significant emphasis will have to be placed on Customer Service by a rising number of firms, especially B2B, as a competitive differentiator.”

John DiJulius

                                 

CLICK HERE to see what else I asked John

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