Impeccable Expertise

Impeccable Customer Service Tip #339

Never underestimate the importance of studying and becoming expert at knowing your products and/or services. Doing so not only makes you a valuable asset and resource for your clients, but your personal sense of preparedness and expertise will give you tremendous confidence.

Impeccable Customer Service Culture

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Comments

  1. Steve, it’s even more fun to read these now that I’m actually working again (after my sabbatical) and am building my customer base!! So yes, I’m an expert in public speaking and performing, and each thing I do to strengthen those talents and skills makes me feel more confident in my ability to help my clients. Can’t wait till the 27th!

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