Impeccable Feedback

Impeccable Customer Service Tip #343

Instead of only following up with unhappy customers, connect with your “raving fans” and ask thoughtful questions to uncover what they appreciate so much about you and your company.

Impeccable Customer Service Culture

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Comments

  1. It reminds me also how many businesses tend to lure new customers in with amazing deals, and forget to offer similar opportunities to those who have been regular customers for years!

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