Impeccable Hiring

Impeccable Customer Service Tip #365

“The easiest way to have great customer service is hire people who love to be of service. It’s not a skill, it’s a value; it’s an interest. And it can be trained if they love to do it.”

Robert Richman, The Culture Blueprint

Impeccable Customer Service Culture

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Comments

  1. GREAT one Steve…while we can coach/train/cousel etc… hiring those that just have it in their blood makes it over the top.

    Mentally we can always sharpen our sword, but loving to carry it and those who have the natural passion will always win.

    Thanks for sharing…

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