Impeccable Telephoning

Impeccable Customer Service Tip #406

Sit up straight (or stand) when you’re on the phone with customers and clients. Your good posture will help convey a positive and confident attitude, and can even affect your tone.

Impeccable Customer Service Culture

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Comments

  1. This is also a great tip for job seekers when being telephone interviewed. I always advise my clients to stand up. Thanks for underscoring this important concept, Steve!

  2. What a great idea for job seekers, Shira. They are lucky to have your guidance.

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