Impeccable Trust

Impeccable Customer Service Tip #422

Yes, a few customers may take advantage of your company’s trusting good nature, but don’t punish the other 99% of your customers with long lists of rules and policies that were written with the 1% in mind. Give people the benefit of the doubt. Make it easy to do business with you. Besides, trust begets trust.

Impeccable Customer Service Culture

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