Impeccable Creativity

Impeccable Customer Service Tip #428

Keep a pen and paper next to your bed. This way, when your next great “customer experience” idea hits you with excitement in the middle of the night, you can write it down, dismiss your fear of forgetting it by morning, and go back to sleep.

(Alternatively, most smartphones have a built-in voice recorder.)

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Comments

  1. Oh come on! I’ve been doing THAT one for years! hahaha

  2. Glad to hear that, Maia!

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