Impeccable Response

Impeccable Customer Service Tip #438

Personalization trumps perfection. Acting on an opportunity to respond favorably to a customer’s (sometimes unusual) request will WOW them even more than if everything had been “perfect” from the start. In other words, they’re giving you a chance to personalize their experience … and do something your competitors might scoff at.

CLICK to ENLARGE

CLICK to ENLARGE

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