Impeccable Contribution

Impeccable Customer Service Tip #514

The same way that “Grenade jokes” take a moment to explode with understanding (and subsequent laughter), your customers will sometimes experience “Grenade acknowledgement.” This is what happens when they later realize how you’d gone above and beyond for them, but may not have realized it in the moment. You might not hear from them, but just know and trust that they do appreciate you.

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