Impeccable Empathy

Impeccable Customer Service Tip #510

When a customer loses their train of thought, assure them that it happens to all of us and that it’s OK. Invite them to take their time in remembering whatever it is they were wanting to express … then be quiet, so they can think 😉

CLICK to ENLARGE

CLICK to ENLARGE

Join the Conversation (Reply below)

Speak Your Mind

*