Impeccable Engagement

Impeccable Customer Service Tip #508

As the rest of the world goes high-tech/low touch, (if you want to remain highly connected and engaged with your customers) work to keep it more low-tech/high-touch.

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Comments

  1. It is true, many of us, including myself, have gone to a “tech” touch format…utilizing email, texting as a means of client care, and contact. Client conversation, face to face visit, hand written note…very powerful.

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