Impeccable Priorities

Impeccable Customer Service Tip #197

“The business of business is people.” -Herb Kelleher, Co-founder of Southwest Airlines


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  1. Steve: Great quote. You are the master of impeccable relationship building and maintaining. Loved your presentation today. It was like watching the movie, “Airplane.” Every time I watch it I see something I missed. Your presentations always have something valuable that I missed and need. It’s like peeling back layers to find a precious gem.

  2. Thank you for the kind words, Sally. That means a lot!

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