Impeccable Preparedness

Impeccable Customer Service Tip #273

Unless your glossy-coated business card has a matte finish on the other side, you might consider carrying a Sharpie® marker with you. This way, when someone needs to make a quick note on your card, you’ll have just the tool they need (since a standard pen won’t write on that glossy surface).


  1. Excellent tip, Steve, and very well said, leaving out all the judgment and criticism stuff about how thoughtless and inconsiderate it is to present a glossy business card. You may also want to suggest carrying a blotter along with the Sharpie, so the wet ink does not ruin the unfortunate receiver’s clothing. (Ooh, did I say all that out loud?)

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