Impeccable Perspective

Impeccable Customer Service Tip #297

“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”

-Mahatma Gandhi


  1. Marisa Romero says

    I love tip ·297 but it needs gender perspective it only talks about a HE not a SHE or neutral justa customer but Gandhi did not know about that when he was alived.

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